Last Updated: July 2026
Mind Tree Therapy Center (“MTTC”, “we”, “us”, or “our”) operates a child therapy and developmental support center in Lahore, Pakistan. This Privacy Policy explains how we collect, use, and protect the personal information of visitors to our website and families who use our services. By using our website or our services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information when you visit our website, contact us, or book a consultation:
- Contact details such as your name, phone number, email address, and postal address.
- Information about your child, including age, developmental history, and details relevant to therapy or assessment services.
- Messages, enquiries, or feedback you send to us through our website, WhatsApp, phone, or email.
- Technical information such as your IP address, browser type, and pages visited, collected automatically through cookies and similar technologies.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries and schedule consultations or therapy sessions.
- To provide assessments, therapy plans, and ongoing care for your child.
- To communicate with you about appointments, services, and updates.
- To maintain accurate records for clinical and administrative purposes.
- To improve our website, services, and overall patient experience.
- To comply with legal and regulatory requirements.
How We Protect Your Information
We take reasonable administrative, technical, and physical measures to protect the personal and medical information you share with us from unauthorized access, misuse, or disclosure. Access to sensitive information, including any details about your child, is limited to staff and therapists directly involved in providing care.
Sharing of Information
We do not sell or rent personal information to third parties. We may share information only in the following circumstances:
- With therapists, staff, or specialists directly involved in your child’s care.
- With service providers who help us operate our website or manage appointments, under confidentiality obligations.
- When required by law, court order, or governmental authority.
- With your consent, such as when coordinating care with another doctor or institution
Cookies and Website Usage
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our site. You can adjust your browser settings to refuse cookies, though some parts of the website may not function as intended if you do so.
Children's Privacy
As a child therapy center, we naturally collect information about children in the course of providing our services. This information is collected with the consent of a parent or guardian and is used solely for assessment, therapy, and care purposes. We do not knowingly collect personal information from children through our website without parental involvement.
Your Rights and Choices
You may contact us at any time to ask about the information we hold about you or your child, request corrections, or ask us to stop contacting you for marketing purposes. We will respond to reasonable requests in line with applicable laws.
Data Rentention
We retain personal and clinical information for as long as necessary to provide our services and to meet legal, administrative, or professional recordkeeping requirements. When information is no longer needed, we take reasonable steps to dispose of it securely.
Third-Party Links
Our website may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Phone: (+92) 423 661 2325
- WhatsApp: (+92) 327 668 0954
- Address: MTTC, 1st Floor, Plaza 197, CCA-2, DHA Phase 06, Lahore, Punjab, Pakistan